Debt collection calls and
letters can cause stress and anxiety, and sometimes you can feel like you are
being treated like a simpleton when a debt collector calls you. The minute you
take the call you are talked down to, and even get told that the call is from a
debt collector. This seems like a silly thing to say, because if you are behind
on your debts it may not be a surprise to receive a call from a collector. To
have that information repeated to you puts you on edge, and immediately on the
defensive. So why do collectors take the time to let you know they are a debt
collector and that the call to you is in an attempt to collect a debt?
The truth is that debt
collectors are required to tell you these things, and if they do not inform you
they are a debt collector and that they are attempting to collect a debt, they
can get in trouble. The law requires:
•
Every collection call placed
to be prefaced with the information that the call is being placed by a debt
collector.
•
The collector has to let you
know the call is being made in an effort to collect a debt
•
The collector also has to tell
you that any information you provide during the call will be used by the
collector in their collection efforts. So if you are asked to provide banking
information, or where you work, you can bet that your wages or bank account is
about to be hit with a garnishment.
Rather than play into the collector’s
hands, take a minute to clear your head and once the collector tells you who
they are and why they are calling, politely decline to continue the call. Or,
if you have already given the collector some information, ask for a transcript
of the call, so you can verify that all of the appropriate debt collection
warnings were provided to you. These warnings are required by a federal law
called the Fair
Debt Collection Practices Act. If you
catch a collector violating this law, you can bring a lawsuit against the
collector and/or the collection agency for that violation. Often times holding
the collector’s feet to the fire is the only way to bring about a change in
collection activity, and put an end to the harassment. We can help.
If you have more
questions about debt collection, contact us today at www.law-ri.com. We will help you come up with solutions that
work for your family, and have multiple locations where we schedule
appointments so you can make a choice that is convenient for you.
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