Federal law spells out in detail what actions debt collectors are permitted to take to collect on debts, and also what debt collection actions are illegal.
For example, debt collectors may only call you between the hours of 8:00 a.m. and 9:00 p.m. Calls outside this time period are illegal.
Similarly, Debt collectors must stop calling you at work if you inform them (in writing or over the phone) that you are not allowed to get calls at work. It's always a good idea to keep a copy of all correspondence and maintain a log of all phone calls to them.
There are many other rights you have to keep debt collectors from harassing you. More details will be forthcoming in future posts here.
Will the Legal Services Act provide a better or worse legal service for the consumer? How will Solicitors manage under the new law?
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